Retention of notes and records of attendance
*Process notes are shredded after supervision on a monthly basis.
I do not keep data electronically, other than email contact and phone numbers for the purposes of contacting you regarding arrangements/changes/payments of session. All emails and texts to NB Counselling and/or to NB Counselling facebook page will be deleted periodically.
In the event of an emergency, my supervisor holds client telephone numbers on a first name basis only.
Records of Payments and Invoices
If you have requested an Invoice, this will be kept on file for HMRC purposes. All other records of payments made by electronic transfer are also retained as they are part of my banking services, which are covered by their own data protection regulations. Cash payments are kept on record on a first name basis only, also for HMRC purposes.
CCTV on premises
There is CCTV operating on the premises for the purpose of crime prevention. The data is held for no more than 90 days.
ICO data protection law
The ICO states that all data stored and retained must be or legitimate reasons. I will not share data to a 3rd party unless required to do so by law.
For further information on ICO data protection laws please visit their website :https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/
Please be aware that the ICO are continuously updating the criteria for data protection, therefore may be subject to change and may be updated in the future.